Position: ETR Lead Case Worker (Temp to Hire)
Pay Range: DOE
Primary responsibility is providing direct case management coordination, leadership, guidance, and technical assistance to ETR case workers. The Lead Case Worker will be instrumental developing case management curriculum/training to ensure staff are properly trained and assist the ETR Coordinator with administrative responsibilities.
Duties and Responsibilities:
- Provide lead case management services by conducting intakes and obtaining assessments/evaluations/necessary documentation for ETR participants.
- Establish goals with youth and adult ETR participants by administering appropriate assessment tools, interpreting results and developing plans to identify education, occupations and/or employment placements.
- Provide and maintain accurate benefit amounts by determining eligible benefit levels, analyzing income documentation and information, case status, and following the program policies and procedures.
- Must maintain knowledge ETR program services by keeping current on appropriate policies and regulations. Will also be participating in workshops, conferences, and professional development activities as requested.
- Act as a resource to fellow case workers for guidance in handling difficult or complex cases/situations by providing guidance and assisting ETR case workers as required. Will also assist in the development of curriculum for training new case managers.
- Assist applicants with becoming work-ready by maintaining a current knowledge base of community resources, including prisoner re-entry services, temporary/transitional housing, food banks, and state public assistance.
- Develop jobs within Anchorage and the regional communities by creating Supported Work Experience (SWE) and On-the-Job-Training (OJT) positions.
- Provide employment preparation by assisting clients with resume development, job-seeking skills, job applications, and interviewing skills.
- Collaborate with the community by working with potential employers to discuss job modifications, job accommodations, adaptive technology, and disability awareness. Build relationships with employers and encourage the hiring of ETR clients. Perform regular follow-up visits to clients and employers after placement, to ensure that the needs of both have been met.
- Establish rapport and maintaining good working relationships with Tribal administrators, vendors and service providers. This includes partnering with the Alaska Division of Vocational Rehabilitation to maximize the availability of services to consumers.
- Participate in staff development activities by attending approved technical conferences, seminars, workshops and other education events to remain current on technological and informational advances.
- Represent the DEWD ETR Division by participating in community meetings, schools, TVR/477/BIA orientations and trainings in the community as needed or directed. Establish rapport and maintaining good working relationships with Tribal administrators, vendors and service providers.
- Assist the Division Coordinator in ensuring clients are moving towards successful education and employment outcomes by leading and overseeing weekly case reviews and monitoring to ensure proper assistance is being provided to clients per their IEP/IPE and are assisting to increase the employability and number of successful employment outcomes for people within the APIA service area.
- Provide outreach and orientation sessions for ETR programs.
- Meet with employers and collaborate to develop jobs by traveling to communities as needed and directed to provide services to ETR clients.
- Maintain confidentiality by not disclosing sensitive information in regards to client, co-workers, and programmatic matters. Ensure client's records are safe and appropriately secured.
- Assist ETR Division Coordinator as required
- Demonstrates an understanding of social and cultural needs of the Native community by the ability to work well with Alaska Native and American Indians.
- Serve as a ‘Power User’ for the Database Management System by providing training and technical assistance to staff members on the use of the system.
- Bachelor’s degree or the equivalent from an accredited college in Social Services, Human Services, or a closely related discipline such as Social Work or Education; and at least four years of professional level experience with comprehensive programmatic duties, directly related to the P.L. 102-477, Employment and Training services, and Vocational Rehabilitation; and experience with monitoring and managing program budgets, preparing and submitting reports.
- Minimum of two (2) years in personnel management required.
- Minimum of two (2) years of documented experience working with individuals with disabilities.
- Knowledge of Alaska Native and American Indian culture and/or community resources. Effective knowledge of Aleut culture, and knowledge of the Aleutian Pribilof Islands Region.
- Willing to take training and attend workshops and meetings periodically to enhance job performance and knowledge.
- Progression towards a vocational rehabilitation master’s degree with Certification in Rehabilitation Counseling (CRC) Certification must be desired and will be a part of the program requirement and professional development plan.
- A master's degree from an accredited college in vocational rehabilitation, psychology, social work, guidance counseling, special education, or a closely related counseling discipline, which includes coursework on the Theories and Techniques of Counseling preferred. Certification in Rehabilitation Counseling (CRC) Certification or eligible to sit for CRC exam within 1 year of hire as part of the program requirement and professional development plan.
- Previous experience and expertise in areas of mental health/substance abuse, vocational education and workforce development fields.
- Strong knowledge of federal and state laws, rules, and regulations governing vocational rehabilitation.
- Basic knowledge of P.L. 102-477 Service Delivery System.
- Continued employment status will be contingent upon receipt of a satisfactory state and federal criminal background check.
- Demonstrate excellent written and verbal communications skills.
- Demonstrate ability to write reports, business correspondence, and procedure manuals.
- Demonstrate ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Be able to develop community partnership with schools and businesses to educate, train and promote employment opportunities.
- Have the ability to develop and provide training to staff and community members, and conduct outreach in rural Native communities and travel to training as needed and directed.
- Have knowledge of P.L. 102-477 and Vocational Rehabilitation policies and procedures on the Federal, State, and Tribal level.
- Be computer literate and comfortable with broad data entry.
- Be willing and able to travel extensively.
- Be able to interact positively with individuals from various backgrounds, particularly Alaska Native clients.
- Demonstrate dependability, maturity and good judgment in performance of duties.
- Be able to work independently with little supervision as a vital and productive team member.
- Be innovative, creative, energetic and positive.
- Demonstrate ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
All qualified candidates who meet or exceed the above Position Qualifications or have relevant experience will be contacted.
AES provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. While working within the parameters of an Alaska Native Organization, hiring preference will be given to shareholders/spouses/descendants and other Alaska Natives in accordance with Public Law 93-638.
AES matches job seekers with opportunities in which they are recognized and rewarded for their experience, skills and abilities. AES is proud to be an Alaskan-owned company building relationships on integrity and trust since 1977. Our Services are always FREE to candidates.
POSITION OPEN UNTIL FILLED