907.276.5707 Admin@akexec.com

Manager of Quality Assurance

Location: Anchorage, AK
Date Posted: 09-14-2018
Position:       Quality Assurance Manager
Location:       Anchorage
Pay Range:    DOE

This role is responsible for the implementation, auditing, assessing and training of quality systems within the responsible Customer Service Center (CSC). 

Duties and Responsibilities:
 
  • Implement, audit, assess and train quality systems
  • Provide technical expertise relative to Hazard Analysis and Critical Control Points (HACCP), food safety, sensory and quality evaluations
  • Track performance and monitor CSC progress objectively weekly based on internal key indicators required by organization, regulatory agencies and customers
  • Conduct monthly HACCP audits and assess HACCP program compliance by reviewing and analyzing weekly HACCP logs and management checklists to determine consistent fulfilment of required HACCP standard operating
  • Support CSC leadership with inspection readiness, coach CSC before, during and after all external quality, food safety and sanitation inspections
  • Supervise delivery and quality assurance of pest control, contract services and supplies
  • Conduct local vendor audits
  • Research and respond to all alleged food-borne incidents
  • Monitor routine microbiological testing program
  • Implement tools to promote internalization and standardization of quality, food safety and sanitation process
  • Ensure compliance with customer specifications and quality standards (e.g. Food and Drug Administration (FDA), United States Department of Agriculture (USDA), HACCP, FSMA - Food Safety Modernization Act, etc) and follow up with corrective actions if necessary
  • Ensure kitchen exceeds customer and internal standards
  • Maintain and utilize quality system processes and procedures to impact customer quality
  • Perform and document periodical and random checks on products and services to ensure quality standards are met
  • Analyze and reply to quality issues reported by customers
  • Investigate all food safety incidences, food poisoning etc. and initiate appropriate action and reporting
    Quality Reporting
  • Monitor and prepare reports for the quality management system
  • Collect and monitor all quality documents (e.g. Chef Table, portion control, equipment handling, ramp-on time and safety performance)
  • Keep manuals and documentation updated and implement new procedures and rules
    Leadership
  • Ensure that the area of responsibility is properly organized, staffed and directed
  • Guide, motivate and develop the subordinate employees within the Human Resources Policy
  • Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
  • Make the company’s values and management principles live in the department(s)
  • Plan / Implement and control the cost budget in the area of responsibility; initiate and steer corrective actions in case of deviations
  • Participate and support company sponsored initiatives such as Global Quality Standards (GQS), HACCP, Lean Manufacturing, Employee Safety
 
Essential Qualifications:
 
  • Bachelor's degree in Food Science or Food Safety preferred
  • Five to seven years of quality experience and minimum 2 years of management experience required
  • Compliance and investigative audit experience required
  • Proven analytical and leadership skills
  • Strong interpersonal and communication skills
  • Ability to develop and lead others to obtain desired results
  • Proven understanding of Good Manufacturing Practice (GMP), FDA, USDA, and HACCP regulations.  HACCP Certification and PCQI (Preventive Controls Qualified Individual) Certification.
  • Experience and understanding of Total Quality Management and Change Management
  • Excellent verbal, written and organizational skills required combines with an aptitude for multi-tasking
 
All qualified candidates who meet or exceed the above Position Qualifications or have relevant experience will be contacted.
 
AES provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. While working within the parameters of an Alaska Native Organization, hiring preference will be given to shareholders/spouses/descendants and other Alaska Natives in accordance with Public Law 93-638.

AES matches job seekers with opportunities in which they are recognized and rewarded for their experience, skills and abilities.  AES is proud to be an Alaskan-owned company building relationships on integrity and trust since 1977. Our Services are always FREE to candidates. 
 
POSITION OPEN UNTIL FILLED
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