907.276.5707 Admin@akexec.com

Customer Service Agent

Location: Fairbanks, AK
Date Posted: 01-04-2019
Position:     Customer Service Agent 
Location:     Anchorage  and Fairbanks
Pay Range:   DOE + excellent benefits

Our client has 7 openings in Anchorage and two in Fairbanks for people who live for customer service! You need at least 40wpm typing speed and HIGHLY accurate data entry skills.  This company exists to make things flow more smoothly for their customers; if that’s your approach as well, send your resume to steviec@akexec.com today!
 
Duties and Responsibilities:
  • Comply with company policies and procedures and Alaska State Law.
  • Responsible for: work assignments/rotations, back-up for absent employees.
  • Be available for Staff Meetings.
  • Responsible to meet department productivity and quality goals.
  • Assist with office duties including acceptance and return of telephone calls and document filing.
  • Communicate with other Co-workers, Supervisors and Management.
  • Audit batch work completed by you and your co-workers daily.
  • Ensure batch work is prepared to be submitted weekly.
  • Work closely with Manager and other Supervisors as a team to resolve issues, customer complaints, or other related problems.
  • Other duties as assigned.
 
 
Required Qualifications:
  • One to two years of customer service experience
  • Strong data entry and typing skills (40wpm)
  • Proficiency in Excel, Word and 10 key by touch
  • Exceptional customer service skills, along with a genuine enjoyment of working with the public
  • Valid Alaska Driver’s License and clean driving record
  • Advanced verbal and written communication skills
  
All qualified candidates who meet or exceed the above Position Qualifications or have relevant experience will be contacted.
 
AES matches job seekers with opportunities in which they are recognized and rewarded for their experience, skills and abilities.  AES is proud to be an Alaskan-owned company building relationships on integrity and trust since 1977. Our Services are always FREE to candidates. 
 
AES provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. While working within the parameters of an Alaska Native Organization, hiring preference will be given to shareholders/spouses/descendants and other Alaska Natives in accordance with Public Law 93-638.

 
POSITION OPEN UNTIL FILLED
 
 
 
 
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